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My Single Mom Life: Ok, let me try and explain.

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Ok, let me try and explain.

My appointment with Doc M. was on the 1st, he told me to call the pain management doc and get set up with him. We will call the pain guy PMDoc from now on.
So I get home from Doc M. and call the PMDoc. They tell me they need my records faxed to them before they can schedule an appointment. I call FSI (Doc M.'s old office) and tell them I need my records faxed to PMDoc. They say ok.
Few days later, I call PMDoc back to see if they have them yet. No. I call FSI back, they tell me I have to sign another release because they lost the last one. They mail it to me, I sign it and mail it back.
Few days later, I call PMDoc back and ask if they have them yet. No. I call FSI back, they swear they faxed them but will fax them again.
In the mean time, I'm out of medication and hurting so I call Doc M. They can't refill my script because they referred me out to PMDoc.
Basically, I'm screwed at this point.
I call FSI again, they swear they did it, will do it again.
I call PMDoc back, they say they have had a file sitting there for 2 weeks and didn't know what to do with it, were going to throw it out on Friday (tomorrow). I say no! My file! I've been calling almost daily for the last 3 weeks to schedule an appointment and people keep telling me they a) have no faxes, b) that someone will call me back about an appointment and c) they will call Doc M. about meds.
No one has ever called me back!
We promise that someone will call you back.
I waited all fucking day today, third day in a row someone promised to call me back.
At 3:30, I blew a gasket.
Bad.
I call PMDoc back and demand to speak to someone now, no, I will not leave my number again so someone can call me back, now!
I hold, I tell them the whole sordid situation and ask what the hell am I supposed to do? I've now been out of pain meds for days, I can barely frigging walk, this is insane.
The lady apologizes and tells me they have been busy.
Fine, you're busy, but don't fucking tell me you're going to call me back 3 days in a row, and then not do it.
That tends to piss me off and I'm willing to bet, anyone would be pissed off.
It wasn't my idea to be referred to your office, I have no say in this matter. I have done everything all the various offices asked me to do and no one has done jack fucking shit for me except lie and tell me they will call me back. I'm in fucking pain and I'm not happy.
She apologizes, tells me she's going to call Doc M. and have them call in a script because it was a mess up with paperwork and not my fault. She will call me right back.
She finally called me right back. The first person in 3 weeks to actually call me.
She called Doc M. and had them call in a script and then she asked me some various questions about MRIs and xrays and shit like that. Gave me a tentative appointment for Monday. Not totally sure about that she said. She swears she'll call me back tomorrow and confirm an appointment.

The teens and I just got back from a long walk to CVS and the grocery store. They called it into the far away pharmacy. I don't really care at the moment. I am slowly getting relieved from the pain I've been in for days now and will probably be in bed early.

If it wasn't for bad luck, I'd really have no luck at all.
Later days.

Comments

There has to be someone you can call to report this type of abuse to. Hopefully they'll call you back tomorrow to give you your appointment. You shouldn't be denied that.


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