I've started the formal complaint ball rolling.
I called medicare and filed a formal billing complaint on Doc F. for the constant over charges.
I explained the "we lost your paperwork" line I heard so many times, how I was forced to pay out of pocket even after handing them my insurance cards and letting them copy them, verify them, and file them.
Every time I went to his office, I was charged something different, they couldn't even be consistent on what my wrongful co-pay was.
Just to let you know, my legitimate co-pay amount was exactly $2.00.
I paid that amount once.
I paid $25.91.
I paid $65.73.
I paid $68.91.
I paid $34.72, and so on and so on.
There was a visit I went to and expected the $2.00 co-pay, and they told me it was $65.92.
I didn't have that amount, and so they refused to see and treat me.
I went outside and sat at the bus stop, cried a few minutes, and then called my sister.
She had them charge it to her CC because they will not treat a patient without being paid first.
That is their rule.
Every visit was exactly the same, the payments were made before even being treated, so it's not like I was seen and treated, then charged according to what services were actually provided.
They made every patient pay before services were rendered.
Every visit was identical.
Every single time I went, they claimed they lost my insurance cards and information.
I would hand it to them, they would copy it, call and verify billing, and put the pieces of paper in my record file.
Then they would still charge me.
If they did this to me, and I was like the youngest patient they had, I am sure they did it to other patients who were elderly, dropped off by nursing home or medical transportation buses.
I then called medicare quality control and filed a complaint about all the tests, all the doctors that he was sending me to, all the tests he was ordering and some of them he made sure accepted medicare, and some he made sure I had to pay out of pocket.
I believe there was a method to his billing craziness.
I then called and filed a complaint with the state medical board, they are sending me all the forms to fill out and send back.
Now if you'll excuse me, I need to get something to eat, and attempt to relax.
I am still shaking from the events of yesterday.




Comments
You go girl! Kudos to you for standing up for yourself.
Posted by: chris | November 14, 2007 1:11 PM
Good for you for standing up for yourself, Kat. I sincerely hope the people decide to look into this asshole doctor and his practices and that they yank his license. It almost sounds like he might have an insurance scam going on with those other doctors! I really wish there was something I could do to help you!!
Posted by: Lisa | November 14, 2007 1:32 PM
I congratulate you on doing this. Some people are so scared to file complaints knowing full well they have been done wrong. I even encouraged my neighbor to do this with one her physicians because she has medicare as well and getting the same sort of runaround and having to pay for things knowing full well she should not.
Posted by: blueyes | November 14, 2007 1:54 PM
I AM GLAD THAT YOU ARE DOING SOMETHING ABOUT THAT KIND OF TREATMENT . YOU KNOW THAT I WOULD DO THE SAME THING AND DON'T GIVE UP UNTIL IT COMES TO A GOOD CONCLUSION. THAT WAS TOTALLY WRONG AND NEEDLESS AND MAKE THEM GIVE YOU ALL OF YOUR MONEY BACK TOO. I AM ROOTING FOR YOU. IT WILL TURN OUT IN YOUR FAVOR TOO. KEEP GOING AND NEVER GIVE UP!!!!
Posted by: Mom | November 14, 2007 3:28 PM