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May I speak with Heydee please?

I have been getting calls non-stop from some credit collection people for my old room-mate Heidi.
It's been weeks of them calling 2-3 times a day, and me hanging up after they ask for Heydee.
I don't know anyone named Heydee.
Hee hee.

But today I snapped.
I hate collection calls, Heidi has not lived here in what now, 3 and a half years?
So instead of hanging up after the message that says "Please hold for a call from something something LLC", I waited to speak to one of the idiots.

Some guy with a thick foreign accent jumps on the line and asks me if he can speak to Heydee.
I say who? Playing dumb, want to hear him screw up the name again.
He repeats, "Heydee".
I say, you mean Heidi?
"Um, H-e-i-d-i, Heydee."
No, that spells Hi-dee. Heidi.
"Oh, sorry about dat ma'am. May I speak with her?"
No, Heidi has not lived here in like 3 and a half years. As far as I know, she's back in Seattle, I haven't seen her or spoken with her since she moved out.
"Are you sure ma'am? She put this telephone number down as a contact number."
If she put this number down as a contact, she lied to you, because she has not lived here in over 3 years now.
"Do you have another number for her ma'am?"
No, did you hear me? I have not seen or spoken to her in over 3 years. I don't know and don't really care, where she is. And take this number out of your system.
"We can't do that ma'am."
Excuse me? What? You can't remove MY number from HER contact information? This is not Heidi's home, phone, or address. It belongs to me, Kat Cooper and my sons only. Remove the number from her contact sheet.
"We can't do that ma'am, it's the only contact information we have for her, she must be using it somehow. Sorry to bother you, we will try again later."
He hung up.

Excuse me?!
They won't remove my number from her contact information? The bitch has not lived here in over 3 years, yet she's still using it as a reference number for stuff?
Man, if I ever see her again, I'm gonna fucking hurt her.
How dare she keep using this number and address for whatever it is that she's doing.
Makes me glad I did get her out of here when I did, who knows what kind of shit she's gotten herself into now.

Comments

Get the name of the collections agency-google em and call a Manager. That's what I did...

When I got my first cell phone, I was getting a TON of calls for some deadbeat named Frank Santoro. This was just some loser who had the number before I did...never heard of the guy before. I actually did what Pete suggested above, and found contact info for the collection agency, and called them. I wanted the calls to stop already.

When I called, they wanted MY name and address. DO NOT GIVE THEM THIS INFO, otherwise they might transfer the debt over to you. I am not kidding you, Kat. This happened to Mike once, when he was getting hospital bills for some other Michael Murphy. He made the mistake of calling the hospital (one in which he's never been incarcerated in), and they simply transferred the debt to his name.

So this is what you do...this is how I got the collection agency to stop calling me for Frank Santoro's bills (they had accused me of being this deadbeat's wife/girlfriend). I learned it from Mike, who used it to get Malden Hospital to stop harassing him over that other Mike Murphy's bills.

Do it over the phone, or, as Mike did, write a cease & desist letter. Tell them that you are NOT Heidi, that you have no idea as to where she is, and that the calls MUST stop. Tell them that if they don't understand any of this, that perhaps your attorney can explain it to them better.

You are not threatening them with a lawsuit here...that's not a good idea. All you are doing is offering to help them...LOL! But it works like a charm...it stopped the dunning notices for the other Mike Murphy's hospital bills, and it stopped the collection agency from calling me, looking for Frank Santoro. We've used it many times since, it has worked every time.

Give it a try, and good luck!

Also, if you still have their number on caller ID, you could google it that way. That's how I got the name of the agency that kept calling me. Good luck! Could you report them to the don't call registry?

I'd say get a freakin' whistle and blast it into the phone, especially since they "must" keep calling. Heh!

Wow, it has been that long already? I can't believe they refused to remove your number from her contact information. That would piss me off to no end, at both them AND her.

Christine advice is right on the money Kat. You have the right to inform them to cease and desist. You also have the right to file a harrassment issue with the FTC. A reputable collection agency knows the laws and will abide by them. Once you have done the necessary research on this company you will know who you are dealing with and by all means ask to speak with a supervisor if the idiot on the other end of the line doesn't have a clue.

I had a "friend" who did that to me for years, too. She was a rabid fan of a rock star (now dead) and used to use permutations of his name, then use ME as her reference for telephones, electric, etc.

One day, however, a year or so after I'd cleared her out of my life, the phone company called and asked if I could vouch for a Roberta Palmer. I was truly mystified at that point, and the phone guy kept asking me how she could have used me as a contact, etc.

It was only after I hung up -- about half an hour later, in fact -- that I connected Roberta Palmer with the rocker, Robert Palmer, and my friend who had such a crush on him.

Then I laughed and laughed.

Hello Kat!

I haven't commented in forever. But we've got a snow day up here in Michigan, so I can play online for awhile.

Your problem is way easier to solve than googling numbers and calling to sit on hold for a manager.

All you do, is tell them that first of all, that person hasn't lived with you in over 3 years, but also, that number is used for business purposes and they are not allowed to call it for personal matters of any sort. Bam. They can't legally call back.

Take care!

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