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My Single Mom Life: Redesigned badly.

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Redesigned badly.

I went to check on my child support payments, nothing so far this week, and then I wanted to check the balance on the State of Florida child support card that I never wanted to begin with anyway, and found that they redesigned the site.
Badly.
It doesn't work in FireFox, only IE, and it's just done really stupid.
Type in your username and hit submit.
Taken to a page where you have to enter your password, type out your own security question and answer, pick a picture, name the picture whatever you want, type out the security code captcha, and hit submit.
Except when I hit submit, nothing at all happens.
Nothing, it just sits there, the task bar says done, yet nothing happens.
But go over to IE, and it works, takes you to your account so you can check on deposits and balances.
Like I said, it doesn't work in FireFox, only IE, which I hate using, but entering all that stuff every single time you use it?
I have to type out a security question and answer every single time, pick a picture and name the picture anything I want, every single time, and then the security captcha every single time too.
I can see having to answer the security question, and then entering what I named the picture, and the security captcha, but doing it all every single time?
What the hell was the designer of that system thinking?!
I could write a different question and answer every time, I could choose a different picture and name it something different every single time.
I just don't understand how they think that's secure.
Idiots.

Comments

Sounds like it was designed by the same jerkwads who designed the Sears/Citibank credit card bill payment site. That site is the worst. They ask me for all sorts of info, I give it, and it still says my account doesn't exist.

Funny, but it seems to exist just fine when they send us a bill every month.

Screw it. I pay that bill through my bank now, their site works.

And what kind of a jerkwad designs a site that doesn't work in Firefox?

I still don't see why they can't just put the CS payments into whatever account YOU choose, that debit card thing is a stupid waste of government money.

Jerkwads.


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