My Single Mom Life

something like you need immigration lawyers, or ask for directions in Spanish?

I keep seeing commercials, on CW44 mostly, for that computer program that teaches you different languages, and I've been thinking that maybe I'd like to get a copy of the Rosetta Stone program to learn how to speak Spanish.
I don't know about the rest of the country, my friend Shell has told me that there are a lot of Hispanics moving to and living in Maine now, but here in Florida and where I live in Sarasota, it is heavily populated with Hispanics, and they work in almost every type of place you get customer service.

Most of the places I go, like Publix, make sure that all of their employees speak clearly and in English, but sometimes it is still very hard for me to understand them if they have a heavy accent.
And sometimes I hear a couple of Hispanic employees speaking to each other while stocking the shelves, and I wonder what they are saying.
Yeah, I'm nosy like that.
And there were the times that a Hispanic employee, a woman, was working in the deli at Publix, and she was making the subs on 1 of the days we went there.
I usually let the teens get subs when we go and do the big grocery shopping for helping me get everything, bring it in, and help me put it all away, as like a treat, a thank you for all of the help.

Back-up.

On several of my shopping trips, she would be working in the deli cutting meats, doing customer service, and I would order like a pound of the Publix brand Sweet Ham, or Publix brand roast beef, whatever, and she would talk back to me in Spanish.
I guess she was asking me what I wanted, like she didn't understand me or something, so I would repeat it, "1 pound of Publix brand Sweet Ham, sliced sandwich cut please."
Again, she would say something in Spanish, raise her hands up, and sorta shake her head like she was confused and didn't understand me.
I would keep repeating myself, and she would keep doing the didn't understand me thing until another deli employee would move into the slicing area.
The teens would be over ordering their subs, probably about 5-7 feet from where I was, and they would be sorta giggling at me and whispering to me to not make a scene at the same time.
But like I said, as soon as another employee would get close, she would suddenly understand what I wanted, and she'd cut the meats I ordered.
This happened a whole bunch of times, on almost every single trip to the store, and when I would buy meat from the deli, for about 1 and a half months.
I go to Publix approximately 3 times per week, and buy lunch meats 2 out of the 3 trips.

Then 1 day, I had already gotten the meats I wanted, the deli manager had waited on me that day, and then I went over and ordered all of us subs for dinner.
The deli manager was now waiting on other customers, and the Hispanic woman must have just clocked in, and she came over to the sub station to wait on us.
Again, she acted like she didn't know what I was asking for, 3 whole subs, white rolls, Publix brand sweet ham, white American cheese, mayo, tomatoes, onions, pickles, salt, pepper, and sub sauce on all.
All 3 of the subs were going to be exactly the same, we've ordered the subs like this a gazillion times over the last 12 years that we've lived here, and this woman is standing there shaking her head at me, hands up, making a confused look on her face, and saying "No comprenda."

I had had enough of this game, it happened every time she was working the deli, and it appeared to only be with me, and she would immediately "get it" when another employee or the deli manager would get close enough to hear us and me repeating myself over and over.
The Hispanic woman walked off to go to the walk-in meat cooler, and I ran over to the deli manager and asked her if the woman speaks English, she told me that she did, and I quickly explained what had been happening
The deli manager got as close to the sub station as she could, but not so close that it would look obvious that she was trying to hear us.
The Hispanic woman came back with a tub of sliced tomatoes, a tub of sliced pickles, and a new jar of mayo, so it's obvious that she did understand me because those are some of the things asked for.
Then she just stood there looking at me, and so I repeated the order again, 3 whole subs, white rolls, Publix brand sweet ham, white American cheese, mayo, tomatoes, onions, pickles, salt, pepper, and sub sauce on all, and once again, she raised her hands up, shook her head side to side, and said "No comprenda."
So I repeated it, and again, she shook her head at me and said "no comprenda."

The manager came over, yelled the woman's name, and asked her what the hell she was doing.
The woman suddenly spoke perfect English, crystal clear, "I'm waiting on this customer, making her 3 subs, all the same."

The manager said "No, what are you doing speaking to her in Spanish and pretending that you don't understand her. No comprenda means that you don't understand what she's asking for, why are you doing that?!"

The woman stood there, turning red in the face, giggled and said, "I'm just having some fun."

The manager said, "Fun? You think pretending that you don't speak English, that you don't understand what the customer is saying, making her repeat herself over and over, is fun? You think that's fun?! Do you know what I think is fun?! Watching people stand in line at the unemployment office. You're fired!"

The woman asked if she was joking, the manager said no, get out of here, you're fired, leave, now, and the woman almost started crying, said she was just joking, turned to me and apologized, said she was just joking, and she didn't mean to upset me.
She must have said sorry to me a dozen times, and the manager just kept telling her she was fired, to leave now or she'd call security to get her out.

As the woman walked off crying, I felt sorta bad, but not really.
This had been happening every time I went there, and it was really frustrating, I felt like I should have been able to speak to her in Spanish, that it was my fault that she didn't understand what I needed.
I know it wasn't my fault, Publix has rules for employees about speaking in English and clearly, but I still felt like maybe I should have tried to speak her native language.

That was about 3 years ago, and since then, Publix has hired even more Hispanic employees, some of them have very thick accents, it's very difficult for me to understand some of them, and it's like this almost everywhere that I go and have to use a customer service employee.
Grocery stores, 7-Eleven, Wal-mart, Target, Subway, and almost every single fast food place like McDonald's and Taco Bell.
Even just walking up and down the aisles at the grocery store, sometimes a Hispanic person will ask me something, in Spanish, I have no idea what they want, and I say as nicely as I can that I don't speak Spanish, and they look frustrated and upset, they try to say whatever it is in English, but they can't seem to figure out the words needed.

I'm one of those people that believes wholeheartedly that if you move to a new country, that you need to learn the language of the country that you chose to live in, to not expect the people who live there, have lived there all of their lives, to learn your language.
Like, if I decided to move to France, or Germany, India, China, wherever, I would start studying the language of the country that I had made the decision to move to, and I would learn it as best as I could before moving there, and then keep on studying it and learning it until I became fluent in it, had an excellent grasp on the language, so that I could properly communicate with the people of that country, buy my groceries or items for my home, or a sandwich from a store or vendor.
I would never expect those people to learn mine, to make my life easier in their country, the place that I chose to live in.

But it is becoming harder and harder to communicate with employees almost everywhere I shop now, or have to call for customer service help, and the language most widely being spoken is Spanish.
I am really feeling the pressure to learn it just so that I can get customer service at a place I have shopped at for years.